Southview Living Care (SLC) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share information across our website and services.

1. Who We Are

Southview Living Care is a faith-based organization that coordinates and facilitates independent living placements across the United States. We work with Independent Living Operators (ILOs) and Independent Living Providers (ILPs) to place self-sufficient individuals into clean, supportive environments.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address.

• Business Information: Facility names, services offered, housing availability, photos, and uploaded documents.

• Patron Information (for Members): Background data on individuals placed, prior housing experiences, and behavioral notes (for paid users with permission).

• Technical Data: IP address, browser type, device info, and usage behavior.

3. How We Use Your Information

We use the information we collect to:

• Facilitate and manage housing placements.

• Communicate with users regarding services or support.

• Improve our website and user experience.

• Verify eligibility and membership.

• Provide access to members-only housing records and placement history.

We may also use aggregated, non-identifiable data for internal reporting and performance improvement.

4. Sharing Your Information

We do not sell your information. However, we may share data in the following ways:

• With ILOs and ILPs involved in placement transactions.

• With service providers assisting with platform maintenance and communications (under strict confidentiality).

• When required by law or legal proceedings.

5. Member Access and Data Visibility

Paid members may gain access to patron history, including behavioral or placement notes submitted by other operators. This is designed to help ILOs make informed decisions regarding future placements.

Note: All shared patron history must be factual, respectful, and compliant with applicable laws.

6. Data Security

We take reasonable steps to protect your data using encryption, access controls, and secure storage. While we strive for full protection, no online system is 100% secure.

7. Cookies and Tracking

We may use cookies and similar technologies to enhance website functionality, personalize content, and track user behavior. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party services (e.g., Google Forms, social media). We are not responsible for their privacy practices and encourage users to review their policies separately.

9. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

• Withdraw consent for marketing.

• Request a copy of the information we store about you.

To exercise these rights, contact us at info@southviewlivingcare.com.